London, UK – 2 April, 2025: London Fire Brigade (LFB), one of the largest firefighting and rescue organisations in the world, chose SAP and excelerated to upgrade its finance and procurement solutions in the public cloud in 2024 and has today launched the solution across the organisation. This will streamline its operations and equip firefighters to better serve and protect London.
SAP was selected to drive London Fire Brigade’s transformation, in close collaboration with excelerated, a global finance, procurement and supply chain transformation consultancy, who are providing both short and long-term operational and implementation services.
The London Fire Brigade is an internationally recognisable public sector institution with more than 6000 employees, most of which are firefighters, and over 100 stations across the city. To continue to best represent, engage and serve the city’s communities, it needed a modern, scalable finance and procurement platform that will drive organisational efficiencies and deliver robust control of income and expenditure.
As part of a five-year managed service, the London Fire Brigade has implemented a host of SAP solutions, including SAP S/4 HANA Public Cloud, Ariba Supply Life Cycle and Performance, Analytics Cloud and excelerated’s invoice processing application Intelligent Invoice Express, all of which have been delivered in only 10 months. This portfolio will give firefighters greater autonomy and ownership of kit and equipment purchasing, while enabling the finance team to capture and register invoices in one application for verification, validation and efficient processing.
This partnership will completely reimagine how London Fire Brigade’s finance and procurement systems operate, following a ‘fit-to-standard’ principle that will drive automation, minimise customisations, and support the organisation to be resilient to future service demands.
Commenting on the partnership, Catharine Gregory, Assistant Director of Finance at the London Fire Brigade, said: “This is the culmination of years of planning to find the right transformation partner. We wanted a trusted organisation that had experience in managing public sector innovation and that could align with our ambition to drive positive citizen outcomes through technology. Our partnership will have an immediate impact, alleviating firefighter time so they can serve our communities, while allowing our finance teams to focus on adding real value to the future of the organisation.”
Craig Mill, Head of Public Sector at SAP UKI, added: “The London Fire Brigade is one of the city’s most treasured public institutions, bringing communities together and protecting our citizens. This cloud migration and modernised technology platform will transform its back-office functions and enable the organisation to be more efficient, agile to change, and deliver exceptional services for many years to come.”
In addition, Craig Brawn, Head of ERP at excelerated said: “Along with SAP, we are delivering real impact and improving how London Fire Brigade operates. The institution will benefit from the speed, security and reliability of modern ERP processes, as well as twice yearly upgrades and new system functionalities as they are released, whether that’s AI or in data analytics. We are also enabling our key emergency services personnel to do what they do best with smart, efficient operational support.”
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About SAP
As a global leader in enterprise applications and business AI, SAP (NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organisations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.
About excelerated
As an independent finance, procurement and supply chain consultancy partner, excelerated is perfectly placed to help organizations achieve their digital ambitions. Through advisory, implementation and optimization services, combined with deep-rooted solution expertise and strong industry experience, excelerated enables organizations to overcome the many common pitfalls and achieve a greater return on their investment in technology. For more information, visit www.exceleratedgroup.com.
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